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NHS Friends and Family Test (FFT)



Friends and Family Test results

Below are our Friends and Family Test (FFT) results from previous months.

Responses April March February
1 Extremely likely 95 95 73
2 Likely 28 33 23
3 Neither likely or unlikely 5 8 1
4 Unlikely 4 1 1
5 Extremely unlikely 6 3 5
6 Don’t know 0 0 1
       
Summary Scores      
Positive 89% 91% 93%
Negative 7% 3% 5%
Neutral  4% 6% 2%

Actions resulting from FFT feedback

Here are some of things we have changed about the surgery as a result of feedback received via the FFT survey.

  • Actions will be updated shortly.